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Member review of ViaTalk


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Full ViaTalk Forum
VOIP Forum

Reviews:
read 474 reviews (320 positive) (101 negative)
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Six Month Rating

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$13 per month avg ($8 to $16)

3 year trend

Review by kieranmullen See Profile
UPDATED: 1.8 years ago
member for 4.6 years, 806 visits, last login: a few hours ago


Portland,Washington,OR
$16 per month (12 month contract)
about 14 days
"BYOD plan was up in running with a new number in days"
"Service quality spotty at times. Have a backup method!"
"They need to hire employees to cover the load of Sunrocket clients if that is their real reason."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings below consensus)

    Support has not responded to tickets, emails or even their own support forum in about 2 weeks. Many people are complaining in their own fourms and the issues are not being addressed there (if they are real) or deleted (if they are fake)

    I am running a BYOD plan using asterisk with a public ip. My ata is behind the router with another static ip +1 on the same switch. I have DMZ'ed my ata even though it talks fine to my asterisk box and always had. So there is no port issue now. The voice of calls drops to one way voice. I do not understand why but have received no help about this.

    I am a sunrocket refugee but I never had problems with voice with them like I do with viatalk.

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